Live Chat Management System


Communicate in real-time with your customers and share important information with them. Increase your conversion rate by talking to your customers through live chat.


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Business4x Live Chat Management System View


Select the Right Targeted Audience

 

With this feature, you can make your group of targeted audience and chat with them directly. Targeting the right audience is also a skill that no one possesses but business4x real-time live chat will enable you to do as you wish. By doing so, not only the right visitor you’ll gain but that visitor may also convert into your customer. And this will automatically increase your conversion rate.

To get a quick response, utilize ready-made templates.

 

Today, in this competitive time, it is not easy for any human being to give a quick answer in real-time to any question. That's why business4x live chat has an option for you to create customized answers and send rapid responses to your customers. This will help in reducing the burden not only on you but also on your team.

 

Moreover, this tool will make your customers feel like you are in your absence and make them wait for you.

Customer Satisfaction Checking Feature

 

Now you can also monitor your team's performance with business4x live real-time live chat system. How does your team interact with your customers? The leads that come to you should also be converted into customers.

 

To achieve all this, enable the option of customer feedback in this tool. By doing this, you can get your customer feedback about services/products and your team's performance. If you get any wrong feedback about team performance or any complaint regarding your product/service, you can improve it.

 

With this stunning feature, you can easily reach the highest level of customer satisfaction in your niche.

Extra Features

  • Live Chat
  • Chat/Messaging
  • Canned Responses
  • Customizable Branding
  • Feedback Management
  • Issue Tracking
  • Macros/Templated Responses
  • Multi-Channel Communication
  • Reporting/Analytics
  • Routing
  • Website Visitor Tracking
  • Surveys & Feedback
  • Template Management
  • Ticket Management
  • Alerts / Escalation
  • Third Party Integrations

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